General Questions

We specialize in water damage restoration, fire damage restoration, mold removal services, storm damage restoration, emergency flood services, reconstruction services, smoke damage restoration, flood cleanup services, sewage backup cleanup services, water removal services, structural drying services, mold inspection services, and odor removal services.

Yes, we provide emergency services around the clock, seven days a week, to ensure prompt assistance when you need it most.

Our team strives to arrive at your location within 60 minutes of your call, depending on your proximity to our service area.

Shut off the water source if possible, and contact us immediately. Avoid entering areas with standing water to prevent electrical hazards.

Our water damage restoration process includes evaluation, water extraction, drying, dehumidification, daily moisture monitoring, cleaning, and full restoration. We also handle your water damage insurance claim paperwork from start to finish.

We offer emergency response and can typically begin water damage restoration service within hours of your call. This ensures water is extracted and drying starts before further damage sets in.

The timeline depends on the extent of damage, but a typical water damage restoration project may take 3–7 days for drying, plus extra time for rebuilding. We monitor drying progress daily.

Yes, we provide both residential water damage restoration and commercial water damage restoration, tailoring our approach based on the size and structure of your property.

We use high-grade water extraction services equipment, including commercial pumps and vacuums, followed by industrial air movers and dehumidifiers to speed up the drying phase.

Yes, we handle restoration of affected floors and furnishings when possible. If not salvageable, our restoration company can help replace them during the rebuild phase.

Yes. We thoroughly document moisture levels and restoration steps to support your water damage insurance claim, making the process easier and more transparent for you.

We begin every fire damage restoration with a detailed inspection. Once the fire marshal gives the all-clear, we move forward with structural and contents cleaning.

It depends on the extent of the damage. We recommend waiting for our team to assess the safety of your property before re-entering.

Our smoke odor removal process targets the source of the smell, not just the symptoms. We use specialized deodorizing products and equipment to completely eliminate lingering smoke.

Yes. Our fire damage restoration service includes contents cleaning for items like furniture, electronics, clothing, and more, whenever they’re salvageable.

Absolutely. We handle all the paperwork for your fire damage insurance claim, helping reduce stress and speed up the approval process.

We assess each surface and select the best method: wet or dry cleaning, HEPA vacuuming, or chemical sponges, during smoke damage cleanup to ensure proper restoration.

Yes. As an IICRC-certified restoration company, we bring technical knowledge and field experience to every fire damage restoration service.

We use runners, containment barriers, and proper ventilation to safeguard undamaged areas throughout your residential fire damage restoration project.

Yes. That’s why smoke odor removal and HVAC cleaning are crucial parts of fire recovery. We ensure your air is clean and safe before the job is complete.

Common signs include a musty odor, visible mold growth, and symptoms like allergies or respiratory issues. If you suspect mold, contact us for an inspection.

Our mold removal services involve sealing off the area, removing damaged materials like drywall, cleaning and treating studs, and applying a mold-resistant sealant.

Yes, we specialize in crawl space mold removal, using protective barriers and equipment to reach tight spaces where mold often thrives due to high moisture.

We’re a full-service mold removal company that handles both remediation and reconstruction. We also assist with insurance paperwork for a hassle-free experience.

After the cleaning phase, we apply sealants to all treated surfaces. This step in our professional mold cleaning process helps prevent future outbreaks.

While removal is our focus, we often partner with inspectors prior to mold removal services to identify hidden mold using moisture meters and infrared cameras.

Mold usually results from water leaks, poor ventilation, or high humidity. Addressing these issues is key to successful mold remediation and long-term prevention.

Immediately. Waiting increases the risk of health problems and structural damage. Our mold removal company offers prompt response and professional cleanup.

Our storm damage restoration covers everything from roof and siding repairs to interior reconstruction like drywall, painting, windows, and deck restoration.

Yes. We specialize in storm damage roof repair, especially after hail or fallen trees, ensuring structural integrity and matching materials for a seamless finish.

Absolutely. Our storm damage siding repair services restore the look and protection of your home, whether it’s vinyl, wood, or composite siding.

Yes. We manage the full storm damage insurance claims process: documenting damage, communicating with your adjuster, and submitting all paperwork.

A trusted storm restoration company like ours handles both emergency repairs and long-term rebuilding, offering one point of contact for everything from cleanup to full home restoration.

As part of our storm damage restoration services, we repair or replace storm-damaged windows and decking, ensuring safety, appearance, and function are fully restored.

Yes. Hail damage restoration is a core part of what we do, including roof shingle replacement, siding repair, and window inspection.

Definitely. We often find hidden issues like soft spots in roofs or unseen leaks. Our storm damage restoration services include thorough inspections for peace of mind.

Burst pipes, sewer backups, and natural flooding are all reasons to call for emergency flood services. We respond fast to prevent structural damage and mold growth.

Yes. We provide rapid emergency water removal for basements, crawl spaces, and other areas prone to flooding. This helps limit long-term damage.

We’re available for immediate emergency water damage repair, often arriving within hours to begin mitigation and protect your property.

Our emergency flood restoration includes extraction, drying, sanitization, and structural repair. We also document everything for insurance.

Yes. We specialize in fast water damage remediation to remove moisture, disinfect surfaces, and begin structural drying before mold can take hold.

We begin basement flooding repair with fast water extraction, followed by drying, mold prevention, and structural restoration if needed.

Yes, our emergency flood services are available around the clock in Rochester, MN. We’re ready to respond whenever disaster strikes.

Yes. Unlike some companies, we handle both water damage mitigation and full reconstruction. There’s no need to hire separate contractors.

Many policies do. We guide you through the claim and submit paperwork on your behalf for emergency flood services, speeding up the process.

Our reconstruction services include full rebuilds, framing, drywall, flooring, roofing, siding, windows, and painting, to restore your property to pre-loss condition.

Yes. Our home restoration services cover everything from structural rebuilds to finishing details after fire, water, or storm damage.

Absolutely. We manage your property restoration claim paperwork and coordinate directly with your adjuster for a seamless reconstruction experience.

Yes. We specialize in rebuilding after natural disaster events, including roof replacements, siding repair, and interior structural work.

We work hard to replicate your original design elements as part of our reconstruction services, including paint colors, flooring, cabinetry, and trim.

Once the site is dry and cleared, we can often begin reconstruction services within days, thanks to our integrated team that handles both phases.

Yes. If you’d like upgrades during your home restoration services, we can incorporate those into your build-back plan.

Our smoke damage restoration includes detailed cleaning of walls, ceilings, contents, and HVAC systems, along with deodorization to eliminate smoke odor at the source.

Yes. We offer full soot cleaning services using specialized tools and cleaning agents that safely lift residue from all surfaces without causing further damage.

Absolutely. Our smoke odor removal process uses thermal fogging, ozone treatments, and HEPA filtration to eliminate lingering odors, not just mask them.

We clean drywall, brick, wood, tile, glass, and more. Our smoke damage cleaning process is tailored based on surface type and level of contamination.

Yes. We restore salvageable contents like clothing, electronics, wood furniture, and textiles as part of our complete fire damage cleanup services.

Yes. Professional odor removal services go beyond masking smells. We treat the source directly using commercial-grade technology that ensures lasting results.

Yes. Our IICRC-certified technicians are trained in soot cleaning services, odor control, and structural restoration following fire damage.

Our flood cleanup services include rapid water extraction, drying, sanitization, mold prevention, and complete restoration of any flood-affected areas.

We offer 24/7 flooded basement cleanup and typically respond within hours to begin water removal, preventing major damage and mold growth.

Yes. Our basement water removal team is equipped to deal with storm-related flooding, sump pump failure, or plumbing issues.

We use professional-grade vacuums, pumps, air movers, and dehumidifiers during water damage cleanup to ensure efficient and thorough drying.

Yes. We provide specialized flood cleanup services with disinfection protocols for contaminated water, ensuring your property is safe and sanitary.

We still provide full flood water extraction, drying, and damage assessments. The sooner you call, the better, but we’re equipped for any situation.

Yes. Our water mitigation services help stabilize your home after flooding, minimizing damage and setting the stage for full restoration.

Coverage varies, but we handle all documentation for your provider. Most policies include flood cleanup services under emergency or water damage clauses.

Our sewage backup cleanup services include waste removal, disinfection, odor control, drying, and complete structural cleaning to restore safety.

Raw sewage carries bacteria, viruses, and parasites. That’s why our emergency sewage cleanup is performed with protective gear and hospital-grade disinfectants.

In most cases, affected carpets must be removed. Our sewage cleaning company will sanitize and dry the subfloor and replace materials if needed.

Immediately. Delays increase risks of structural damage and mold. Our emergency sewage cleanup team is ready 24/7 to respond quickly.

Yes. We document all sewage backup cleanup services and submit your claim paperwork to help speed up your insurance process.

No. Professional sewage cleaning company crews are trained to handle hazardous waste safely, avoiding exposure to harmful bacteria and toxic gases.

Yes. Our emergency sewage cleanup includes deodorization using commercial-grade equipment to eliminate lingering smells and restore fresh air quality.

Our water removal services target flooded basements, crawl spaces, and any below-grade area that has experienced water intrusion due to rain, plumbing failure, or groundwater seepage.

Yes. After performing basement water removal, we can identify the source of the leak and recommend professional basement leak repair solutions to prevent recurrence.

We use low-clearance pumps and vacuums designed for tight areas. Our crawl space water removal process includes full extraction, drying, and mold prevention treatments.

Our basement water extraction involves industrial vacuums, dehumidifiers, and air movers to fully dry out floors, walls, and structural elements.

Yes. After drying, we offer full basement flood restoration, including structural repairs, new insulation, and drywall or flooring replacement if needed.

Poor drainage, sump pump failure, or cracks in the foundation are common causes. Our water remediation services begin with water removal and include prevention advice.

Yes. We document every step of our water removal services and handle claim submissions to streamline the process with your insurance provider.

Structural drying services use professional-grade equipment to remove moisture from framing, subfloors, drywall, and other building materials after water damage to prevent mold and rot.

If water has soaked into walls, floors, or framing, water damage restoration isn’t complete without structural drying services to protect the integrity of the building.

We use industrial drying equipment like dehumidifiers, air movers, and moisture meters to ensure thorough and efficient drying of all structural elements.

Yes. Our water damage drying process can often salvage hardwood and subfloors if caught early enough, minimizing the need for full replacement.

Unlike DIY tools, our structural drying services use calibrated, high-capacity equipment and precise monitoring for faster, safer, and more effective results.

Yes. Structural drying services are a critical part of our full water damage restoration process, ensuring no moisture is left behind to cause future issues.

Absolutely. Quick and thorough water damage drying dramatically reduces the risk of mold, which thrives in hidden, damp spaces behind walls or under flooring.

We log all moisture readings and provide detailed records throughout our structural drying services, which helps validate your insurance claim for water damage.

Our mold inspection services include a full visual assessment, air and surface sampling, moisture mapping, and a detailed report on areas with suspected mold growth.

During a residential mold inspection, we evaluate basements, attics, bathrooms, HVAC systems, and behind walls, anywhere mold may be hiding due to moisture.

Yes. Our commercial mold testing includes advanced diagnostics for offices, warehouses, and retail spaces, helping property managers stay compliant and mold-free.

Absolutely. Our mold detection services include air sampling and thermal imaging, which help uncover hidden mold behind walls, ceilings, or floors.

Results from our mold testing services typically come back within 24–72 hours, depending on the type of test and lab processing.

We use moisture meters, thermal cameras, borescopes, and certified air sampling tools to provide comprehensive mold inspection findings.

Yes. Every mold inspection service includes a detailed report outlining test results, affected areas, and recommended next steps for remediation if needed.

While not always required, starting with a mold inspection ensures the removal plan is targeted and effective, especially for insurance documentation or high-risk buildings.

Yes. Post-remediation verification is part of our mold inspection services, ensuring the area is completely clean and safe before rebuild begins.

Our odor removal services target persistent smells caused by smoke, pets, mold, water damage, and biological contaminants, without just masking them.

Our pet odor removal service neutralizes urine, dander, and waste odors from carpets, upholstery, and subflooring using enzymatic cleaners and professional deodorizers.

Yes. Our smoke odor removal service uses ozone machines, thermal fogging, and deep-surface cleaning to fully remove smoke from air and materials.

Absolutely. Unlike sprays, our odor removal company attacks odors at the source with advanced equipment and industrial-grade treatments.

Yes. Our team eliminates odors caused by hidden mold or previous water damage as part of our overall odor removal services strategy.

For some treatments, like ozone or fogging, temporary evacuation may be required. Our odor removal company will give clear guidance based on your service.

We offer both. Whether you need a one-time pet odor removal or regular commercial odor removal, we tailor our services to your needs.

Often, yes, especially if odors result from smoke, fire, or water damage. We document our odor removal services and help file the appropriate claims.

Yes, all our technicians are certified and trained to industry standards for restoration and cleanup services.

You can reach us 24/7 at (507) 285-5832. You can also visit our website at www.cornerstonebuildersandrestoration.com